Texting issue

Incident Report for AnswerFirst

Resolved

We will continue to text from our back-up provider for the remainder of the weekend. Every text that was sent within the last hour was received by the phones. Some may be experiencing receiving texts from our primary provider for messages from earlier in the day.

Posted Sep 16, 2017 - 21:15 EDT

Monitoring

We have noticed some texts were not being delivered to the phones. We have switched to our back-up provider. We will monitor outgoing texts.

Posted Sep 16, 2017 - 20:04 EDT