Currently our IT team is actively working with our vendor to get the issues listed below rectified.:
You cannot access https://myanswerfirst.com
but you can access http://myanswerfirst.com
. This should be rectified by noon today.
Once you are in CWA you cannot access the Recordings tab. To access that module directly you can go to http://answerfirsta1.miamtelcocloud.com/webportal/
and log in with your CWA credentials.
The scheduled reports email/fax out are not working correctly. You can log in to the CWA at http://myanswerfirst.com
and go to the Reporting tab and you can retrieve your report there.