Necessary equipment and software upgrades.
Scheduled Maintenance Report for AnswerFirst
The scheduled maintenance has been completed.
Posted Aug 30, 2022 - 02:31 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 30, 2022 - 00:00 EDT
Reminder to AnswerFirst clients that necessary equipment and software upgrades will begin in about 10 hours (on Tuesday, August 30th from 12am - 2:30am ET)
Posted Aug 29, 2022 - 14:25 EDT
AnswerFirst will be performing necessary equipment and software upgrades on Tuesday, August 30th. The window for this work is from 12am - 2:30am ET. While some services will have disruptions (Call Scripts, Message Dispatching, Emails, Texts, MSM & Reporting) our ability to answer calls will not be impacted. If you are concerned about the delays we recommend you make other arrangements during this time period. To be kept up to date throughout the process we suggest you subscribe to We apologize for any inconvenience.
Posted Aug 22, 2022 - 10:14 EDT
This scheduled maintenance affected: Email Services, SMS Services, MiSecure Services, Faxing Services, Reporting Service, and Client Web Access.