AnswerFirst Status

All Systems Operational

About This Site

AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services ? Operational
90 days ago
99.94 % uptime
Today
Email Services ? Operational
90 days ago
99.94 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
MiSecure Services ? Operational
Faxing Services ? Operational
Reporting Service ? Operational
Client Web Access ? Operational
Client Billing Portal ? Operational
Information only ? Operational
Express API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Resolved - We have found and corrected the issue that was causing limited functionality on our web portal. All services are restored. We sincerely apologize for any inconvenience this may have caused.
Mar 18, 17:32 EDT
Monitoring - A fix for our Client Web Portal functionality issues has been implemented. We are currently monitoring. Thank you for your patience.
Mar 18, 17:06 EDT
Update - We are continuing to work on a fix for the limited functionality on our web portal (CWA), we will update when the issue is resolved or within 4 hours.
Mar 18, 13:01 EDT
Update - We are continuing to work on a fix for the limited functionality on our web portal (CWA), we will update when the issue is resolved or within 4 hours.
Mar 18, 09:30 EDT
Identified - We are currently experiencing limited functionality on our Client Web Portal. Our development team is actively working on resolving this issue. We will provide an update in 4 hours. Thank you for your patience.
Mar 18, 05:20 EDT