AnswerFirst Status

All Systems Operational

About This Site

AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services ? Operational
90 days ago
99.94 % uptime
Today
Email Services ? Operational
90 days ago
99.94 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
MiSecure Services ? Operational
Faxing Services ? Operational
Reporting Service ? Operational
Client Web Access ? Operational
Client Billing Portal ? Operational
Information only ? Operational
Express API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - This incident has been resolved.
Apr 25, 17:58 EDT
Update - The previous support number was incorrect. If you are affected by this issue and need assistance retrieving message info please reach out to our support number at 800-435-9332. Thank you for your patience.
Apr 25, 17:07 EDT
Update - We are continuing to work on a fix for this issue.
Apr 25, 16:51 EDT
Identified - We are currently experiencing limited functionality on our Client Web Portal. Our IT team is actively working on resolving this issue. If you need assistance retrieving message info please call our support number at 800-435-9332. We will provide an update in 4 hours. Thank you for your patience.
Apr 25, 16:48 EDT
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.