AnswerFirst Status
All Systems Operational

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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
99.78 % uptime
Today
MiSecure Services ? Operational
Faxing Services ? Operational
Client Web Access ? Operational
Reporting Service Operational
Information only ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - We have found and corrected the issue that was causing interruption of sending and/or receiving text messages. All services are restored. We sincerely apologize for any inconvenience this may have caused. Some delays are possible however our tests show that SMS are being delivered in under 2min.
Jan 14, 14:12 EST
Monitoring - Text/SMS messages appear to be moving though our networks, albeit significantly delayed. We are seeing delays of ~30 minutes on average. We are continuing to monitor this issue.
Jan 14, 12:58 EST
Update - The SMS/Texting issue AnswerFirst is experiencing is related to a national issue with the networks of many of the major SMS providers including Twilio, Bandwidth, T3, Infinite Convergence, and others. We are monitoring this issue and will report changes as we become aware of them. We will have an update within 4 hours. We apologize for any inconvenience this is causing.
Jan 14, 12:29 EST
Identified - We have identified an issue that is causing the failure in sending and/or receiving text messages. Our IT Team is working to resolve this issue. We will have an update within 4 hours. We apologize for any inconvenience this is causing.
Jan 14, 10:27 EST
Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.