AnswerFirst Status
All Systems Operational

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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services   ? Operational
90 days ago
100.0 % uptime
Today
Email Services   ? Operational
90 days ago
100.0 % uptime
Today
SMS Services   ? Operational
90 days ago
100.0 % uptime
Today
MiSecure Services   ? Operational
Faxing Services   ? Operational
Client Web Access   ? Operational
Reporting Service   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 22, 2018

No incidents reported today.

Jun 21, 2018

No incidents reported.

Jun 20, 2018
Resolved - We have found and corrected the issue that was causing interruption of sending and/or receiving text messages. All services are restored. We sincerely apologize for any inconvenience this may have caused.

There were approximately 15 messages that were affected between the 1:00am and 3:00a due to a Windows Update. All inbound and outbound texts are being received again.
Jun 20, 03:57 EDT
Completed - The scheduled maintenance has been completed.
Jun 20, 01:00 EDT
Update - The upgrade is complete. All services are operational and I will be monitoring for the next hour.
Jun 19, 23:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 23:00 EDT
Scheduled - We will be performing a server upgrade at 11pm Eastern. The scheduled length is one hour. During this time we will still be processing calls but all messaging services will be delayed.
Jun 19, 12:08 EDT
Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018

No incidents reported.

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.