AnswerFirst Status
All Systems Operational

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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services ? Operational
90 days ago
99.99 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
MiSecure Services ? Operational
Faxing Services ? Operational
Client Web Access ? Operational
Reporting Service Operational
Information only ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - Our vendor Vitelity has found and corrected the issue that was causing the interruption of voice services. All services are restored. We sincerely apologize for any inconvenience this may have caused.
Apr 6, 11:48 EDT
Identified - We are currently experiencing intermittent voice service issues at our call center. Please note that some accounts might not be affected by this service outage. Our voice carrier for some accounts, Vitelity, is reporting nationwide issues. Our IT Department is working to address the issues and will bring our service back online ASAP. We will post a follow-up message as soon as service is fully reinstated.

We sincerely apologize for this inconvenience and thank you for your understanding.
Apr 6, 11:23 EDT
Apr 5, 2021

No incidents reported.