AnswerFirst Status

All Systems Operational

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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
90 days ago
100.0 % uptime
Today
Email Services Operational
90 days ago
100.0 % uptime
Today
SMS Services Operational
90 days ago
100.0 % uptime
Today
MiSecure Services Operational
Faxing Services Operational
Reporting Service Operational
Client Web Access Operational
Client Billing Portal Operational
Information only Operational
Express API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

AnswerFirst Routine Monthly Maintenance period
Completed - The scheduled maintenance has been completed.
Aug 19, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 EDT
Scheduled - AnswerFirst has scheduled maintenance for our SMS services this evening, starting at approximately 10pm (Eastern time). During this maintenance period, there will be brief periods (under 8 minutes each) where the following services will be unavailable.

- Text messaging

This service will be impacted for short periods. It is possible some service will be delayed and it is possible some service events will be lost in transit. If any of these services are critical to your business and it is imperative that no notification is lost, AnswerFirst recommends asking that your services be modified so that your team is called by our CSPs for those notifications.

We regret any inconvenience this may cause, and as always, we appreciate your partnership.
Aug 19, 15:59 EDT

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

AnswerFirst Routine Monthly Maintenance period
Completed - The scheduled maintenance has been completed.
Aug 13, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 EDT
Scheduled - AnswerFirst has scheduled routine maintenance for many of our services on the second Wednesday evening of each month, starting at approximately 10pm (Eastern time). During these maintenance periods, there will be brief periods (under 8 minutes each) where the following services will be unavailable.

- Text messaging
- Email notifications
- https://support.answerfirst.com
- API calls (2 way, not express)
- outbound faxing
- Inbound email processing (delayed)
- CDI
- ProScheduler
- What's My Server

These services will be impacted for short periods. It is possible some services will be delayed and it is possible some service events will be lost in transit. If any of these services are critical to your business and it is imperative that no notification is lost, AnswerFirst recommends asking that your services be modified so that your team is called by our CSPs for those notifications.

We regret any inconvenience this may cause, and as always, we appreciate your partnership.
Aug 12, 09:50 EDT
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