All Systems Operational

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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Uptime over the past 90 days. View historical uptime.
Voice Services Operational
90 days ago
100.0 % uptime
Today
Email Services Operational
90 days ago
100.0 % uptime
Today
SMS Services Operational
90 days ago
100.0 % uptime
Today
MiSecure Services Operational
Faxing Services Operational
Reporting Service Operational
Client Web Access Operational
Client Billing Portal Operational
Information only Operational
Express API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

AnswerFirst Software Updates
Completed - The scheduled maintenance has been completed.
Sep 2, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 00:00 EDT
Scheduled - AnswerFirst has scheduled significant software updates tonight starting at approximately 12am EDT (9/2/2026) and ending at approximately 3am EDT. During this update period, there will be periods where the following services will be unavailable.

- Voice services
- inbound calls
- outbound calls
- Text messaging
- Email notifications
- MiSecure notifications
- Faxing services
- Reporting services
- API calls
- Client Web Portal

These services will be impacted for short periods. It is possible some services will be delayed and it is possible some service events will be lost in transit. We regret any inconvenience this may cause, and as always, we appreciate your partnership.
Sep 1, 10:28 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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