AnswerFirst Status
All Systems Operational

About This Site

AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
MiSecure Services ? Operational
Faxing Services ? Operational
Reporting Service ? Operational
Client Web Access ? Operational
Client Billing Portal ? Operational
Information only ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022

No incidents reported.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Completed - The scheduled maintenance has been completed.
Aug 11, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 EDT
Scheduled - AnswerFirst has scheduled routine maintenance for many of our services on the second Wednesday evening of each month, starting at approximately 10pm (Eastern time). During these maintenance periods, there will be brief periods (under 8 minutes each) where the following services will be unavailable.

- Text messaging
- Email notifications
- https://support.answerfirst.com
- API calls (2 way, not express)
- outbound faxing
- Inbound email processing (delayed)
- CDI
- ProScheduler
- What's My Server

These services will be impacted for short periods. It is possible some services will be delayed and it is possible some service events will be lost in transit. If any of these services are critical to your business and it is imperative that no notification is lost, AnswerFirst recommends asking that your services be modified so that your team is called by our CSPs for those notifications.

We regret any inconvenience this may cause, and as always, we appreciate your partnership.

Jul 18, 09:32 EDT
Aug 10, 2022
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.