AnswerFirst Status
All Systems Operational

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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.

Voice Services ? Operational
90 days ago
100.0 % uptime
Today
Email Services ? Operational
90 days ago
99.98 % uptime
Today
SMS Services ? Operational
90 days ago
99.98 % uptime
Today
MiSecure Services ? Operational
Faxing Services ? Operational
Client Web Access ? Operational
Reporting Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 25, 2019
Resolved - We have found and corrected the issue that was causing interruption of sending and/or receiving text messages. All services are restored. We sincerely apologize for any inconvenience this may have caused. Some text messages created between 8/25/19 9:29am ET and 10:15am ET will need to be resent and may arrive up to 45 minutes delayed.
Aug 25, 10:23 EDT
Identified - We have identified an issue that is causing the failure in sending and/or receiving text messages. Our IT Team is working to resolve this issue. We will have an update within 4 hours. We apologize for any inconvenience this is causing.
Aug 25, 10:04 EDT
Aug 24, 2019

No incidents reported.

Aug 23, 2019

No incidents reported.

Aug 22, 2019

No incidents reported.

Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.