All Systems Operational
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AnswerFirst publishes up-to-the-minute information about service availability on this page. Check back here any time to view current status information, or use the "Subscribe to Updates" button above to receive status notifications via email or text.
Voice Services
Operational
Email Services
Operational
SMS Services
Operational
MiSecure Services
Operational
Faxing Services
Operational
Reporting Service
Operational
Client Web Access
Operational
Client Billing Portal
Operational
Information only
Operational
Express API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
AnswerFirst Routine Monthly Maintenance period Oct 14, 2026 22:00 - Oct 15, 2026 02:00 EDT
AnswerFirst has scheduled routine maintenance for many of our services on the second Wednesday evening of each month, starting at approximately 10pm (Eastern time). During these maintenance periods, there will be brief periods (under 8 minutes each) where the following services will be unavailable.
- Text messaging
- Email notifications
- https://support.answerfirst.com
- API calls (2 way, not express)
- outbound faxing
- Inbound email processing (delayed)
- CDI
- ProScheduler
- What's My Server
These services will be impacted for short periods. It is possible some services will be delayed and it is possible some service events will be lost in transit. If any of these services are critical to your business and it is imperative that no notification is lost, AnswerFirst recommends asking that your services be modified so that your team is called by our CSPs for those notifications.
We regret any inconvenience this may cause, and as always, we appreciate your partnership.
Posted on Oct 05, 2026 - 10:20 EDT
- Text messaging
- Email notifications
- https://support.answerfirst.com
- API calls (2 way, not express)
- outbound faxing
- Inbound email processing (delayed)
- CDI
- ProScheduler
- What's My Server
These services will be impacted for short periods. It is possible some services will be delayed and it is possible some service events will be lost in transit. If any of these services are critical to your business and it is imperative that no notification is lost, AnswerFirst recommends asking that your services be modified so that your team is called by our CSPs for those notifications.
We regret any inconvenience this may cause, and as always, we appreciate your partnership.
Posted on Oct 05, 2026 - 10:20 EDT