We are currently experiencing high call volume and are increasing staffing. We pray for everyone in Ian's path and appreciate your continued patience.
Posted Sep 29, 2022 - 10:17 EDT
Update
As Major Hurricane Ian makes landfall today, we ask for your patience as we work through increased account update requests and call volume. Thank you.
Posted Sep 28, 2022 - 09:04 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 26, 2022 - 11:00 EDT
Scheduled
As Hurricane Ian moves closer to making landfall in Florida we anticipate higher than normal call volume. Please know that our call center will remain staffed and operational, handling calls as quickly and efficiently as possible. If you have not already done so, please subscribe to this Status Page, as we will post additional updates as they become available. Should you have any questions or concerns, please email support@answerfirst.com
Posted Sep 26, 2022 - 10:30 EDT
This scheduled maintenance affected: Information only.