We have found and corrected the issues that was causing interruption of sending and/or running daily reports. As well as all CWA issues. All services are restored. We sincerely apologize for any inconvenience this may have caused.
Posted Jun 05, 2019 - 11:50 EDT
Update
Our IT has resolved the majority of our reporting issues.
Posted Jun 05, 2019 - 11:03 EDT
Monitoring
Our IT team has resolved our issues with CWA (our web portal).
Posted Jun 05, 2019 - 10:15 EDT
Identified
We have identified issues related to our upgrade last night that are causing failures in sending and/or pulling daily reports. Also we are aware of issues seeing messages in CWA our web portal. Our IT Team is working to resolve this issue. We will have an update within 4 hours. We apologize for any inconvenience this is causing.
Posted Jun 05, 2019 - 09:37 EDT
This incident affected: Reporting Service and Client Web Access.