Migrating to new SQL server

Scheduled for Oct 27, 10:00 - 10:30 EDT

Scheduled

AnswerFirst will be performing scheduled maintenance on our database systems on Tuesday, October 27, 2026, from 10:00 PM to 10:30 PM ET.

This maintenance is part of our ongoing commitment to keeping our platform secure, reliable, and performing at its best.

Expected impact: During this window, reporting and other services that rely on our database will be temporarily unavailable. Call answering and message delivery will continue without interruption.

We’ll post updates here as the work progresses and once it’s complete. If you have questions or experience issues after the maintenance window, please contact our support team at [support email/phone].

Thank you for your patience.

Posted Oct 20, 2026 - 12:24 EDT

This scheduled maintenance affects: Faxing Services, Reporting Service, Client Web Access, Client Billing Portal, and Express API.