We have found and corrected the issue that was causing limited functionality on our web portal. All services are restored. We sincerely apologize for any inconvenience this may have caused.
Posted Mar 18, 2025 - 17:32 EDT
Monitoring
A fix for our Client Web Portal functionality issues has been implemented. We are currently monitoring. Thank you for your patience.
Posted Mar 18, 2025 - 17:06 EDT
Update
We are continuing to work on a fix for the limited functionality on our web portal (CWA), we will update when the issue is resolved or within 4 hours.
Posted Mar 18, 2025 - 13:01 EDT
Update
We are continuing to work on a fix for the limited functionality on our web portal (CWA), we will update when the issue is resolved or within 4 hours.
Posted Mar 18, 2025 - 09:30 EDT
Identified
We are currently experiencing limited functionality on our Client Web Portal. Our development team is actively working on resolving this issue. We will provide an update in 4 hours. Thank you for your patience.
Posted Mar 18, 2025 - 05:20 EDT
This incident affected: Client Web Access and Client Billing Portal.