Inbound Faxing Services Issues

Incident Report for AnswerFirst

Resolved

This incident has been resolved fully. We apologize for any inconvenience.

Posted Apr 21, 2021 - 10:23 EDT

Monitoring

A work-around has been implemented for inbound faxes to 800-421-9973, we are monitoring.

Posted Apr 20, 2021 - 16:32 EDT

Identified

We have identified an issue that is causing the failure in receiving faxes. Sending faxes to our clients has not been impacted. Our IT Team is working to resolve this issue. We will have an update within 4 hours. We apologize for any inconvenience this is causing.

Posted Apr 20, 2021 - 15:31 EDT

This incident affected: Faxing Services.