Issues with Email Services

Incident Report for AnswerFirst

Resolved

This incident has been resolved.

Posted Jul 15, 2021 - 11:49 EDT

Update

Email services have been restored and all delayed emails have been sent out. A DNS issue has been resolved which was the reason for the delayed email.

Posted Jul 15, 2021 - 11:49 EDT

Update

Email services have been restored. We will post an update with more information as we continue investigating.

Posted Jul 15, 2021 - 09:54 EDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2021 - 08:42 EDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2021 - 08:41 EDT

Investigating

We are investigating reports of an issues with sending and/or receiving emails. Not all accounts are being affected. Our IT Team is investigating this issue and we will have an update within 4 hours. We apologize for any inconvenience this may be causing.

Posted Jul 15, 2021 - 08:41 EDT

This incident affected: Email Services.