MiSecure Services Issue

Incident Report for AnswerFirst

Resolved

We have found and corrected the issue that was causing interruption of sending and/or receiving MiSecure Messages. All services are restored. We sincerely apologize for any inconvenience this may have caused.

Posted Sep 22, 2022 - 14:07 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 22, 2022 - 09:04 EDT

Monitoring

The issue with MiSecure has been identified and a fix has been put in place. We are monitoring for any other issues.

Posted Sep 22, 2022 - 08:51 EDT

Identified

We have identified an issue that is causing the failure in sending and/or receiving some MiSecure Messages. Our IT Team is working to resolve this issue. We will have an update within 4 hours. We apologize for any inconvenience this is causing.

Posted Sep 22, 2022 - 08:20 EDT

This incident affected: MiSecure Services.