Voice Service intermittent issues.

Incident Report for AnswerFirst

Resolved

Voice services have returned to normal levels.

Posted Jan 15, 2021 - 15:05 EST

Monitoring

We are experiencing intermittent voice service issues. Some calls are coming through with dead air / no caller audio. We believe this to be an issue with an upstream carrier. Our IT Department is working to address the issues.

Posted Jan 15, 2021 - 11:42 EST

This incident affected: Voice Services.